Service Delivery Manager

Submitted by Carlo Baptista on Mon, 11/01/2010 - 14:38
Job Category: 
Manager
Position Type: 
Permanent
Salary: 
Depends on experience
Location: 
South Africa
City: 
Sandton, Johannesburg
Contact Email: 
carlo@astuteresourcing.com

Top 10 UK Bank with growing business in SA and Africa requires a strong, passionate and experienced (IT) Service Delivery Manager. The role requires managing complex IT services to Businesses across multiple time zones and geographies in Africa and the Middle East. 



Requirements: Education, Training and Experience

  • ITIL Foundation certificate
  • I.T. related degree or related qualification from a tertiary institution.
  • Technical certification
  • 5 -7 Years Computer Infrastructure background



Personal Attributes and Skills Required

  • People management skills.
  • Good customer relationship skills.
  • Dedicated personality with a sense of urgency.
  • Process driven personality
  • Ability to meet deadlines – and work under pressure
  • Attention to detail and a passion for quality
  • Good communication skills required – written & verbal
  • High energy levels and commitment required
  • Must have a strong drive to work in a team.
  • Ability to handle conflict and to resolve problems.
  • “Can Do attitude”